Babies / Unaccompanied Minors / Wheelchair Passengers
Babies
Baby baskets can be ordered for babies up to max. 11 kg and 70 cm (approx. 8 months). The number of baskets on board is limited. A reservation through your travel agent is thus essential.
Baby baskets can be fitted at the following seats:
| Business Class | Economy Class | |
|---|---|---|
| Aircraft type A320 | 1AB und 1EF = 2 baby baskets | none |
| Aircraft type A330 | 1AB, 1CF, 1GH = 3 baby baskets | 7DE, 28CD, 28EF = 3 baby baskets |
Unaccompanied Minors UM
Should a child be travelling alone (unaccompanied minor), a special UM service is available, whereby the child is accompanied and cared for in the airport and on board.
The following regulations apply:
Children from the 5th until the completed 11th year: UM service is mandatory
Children from 12 to 17 years old: UM service is not obligatory, but is available.
This service costs CHF 60. (EUR 40.-) for short-&middle haul flights and CHF 120.- (EUR 80.-/USD 120.-/CAD 120.-) for long haul flights per child/leg and is payable at check-in.
The UMNR is to be registered before departure at check-in 1 at the careport counter.
The address of the persons who will deliver and collect the child must be provided. This service can be pre-reserved through your travel agent.
Wheelchair passengers
Click here for more information.
Prams & strollers
Here you find information about which kind of buggies have to be checked-in and which kind of buggies are allowed to be carried to the gate.



