Wheelchair Passengers

Please contact your travel agency to order / request a wheelchair. The following services can be requested according to need:

• Passenger can board and leave the aircraft without any aid; a wheelchair is only requested for the airport area (departure and arrival airport).
  (Information for travel agency WCHR)
• Passenger can move around in the cabin without any aid, however, requires help with stairs and in the airport area.
  (Information for travel agency WCHS)
• Passenger depends on a wheelchair and is unable to look after him-/herself. Passengers can only book with an accompanying person. Any exceptions are granted by the medical service; inquiries can be made to the Edelweiss Air Administration at +41 43 816 50 60.
  (Information for travel agency WCHC)

Transport of Electric Wheelchairs

To ensure the problem-free transport of your electric wheelchair, you are kindly requested to take note of the following points:

• Do not deflate the tyres of your wheelchair before loading. There may not be the right pump available at your travel destination. Your wheelchair tyres will sustain a potential loss of pressure in the cargo hold.
• Please make sure you bring your wheelchair instruction handbook with you. This will allow the loading crew to consult the handbook, in the event that such action is required.
• The electric components of your wheelchair must be in faultless condition. If in doubt, please have them checked by a specialist before your trip.
• The batteries must be separated from the electric circuit for transport. Either by a main switch (if available), or by disconnecting the cable from the battery (battery connections must, in all events, be insulated against a short circuit)
• If your wheelchair is equipped with a wet cell battery, the battery must be removed from the wheelchair before departure. The loading crew will put it into a special transport crate (risk of leakage!). Please contact us if you have any questions: EDW Technik, Tel.: +41 43 816 55 84.
• Please register your electric wheelchair, by e-mail or Fax, at least 48 hours before your trip. Do so by providing the date, travel destination, flight number and passenger name for the round trip. Furthermore, please specify type of battery, weight and measurements of the wheelchair. Our e-mail address: els@edelweissair.ch; Fax: +41 43 816 55 70.

The following seats are suitable for wheelchair passengers, as the aisle armrest can be positioned vertically: